Privacy Policy

Last Updated: December 2024

1. Introduction

Welcome to ITC (India) Pvt. Ltd. ("ITC India", "we", "us", or "our"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and use our inspection, safety, and compliance services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, postal address, company name, job title, and other contact details.
• Service-Related Information: Details about your inspection requirements, site locations, technical specifications, and compliance needs.
• Usage Data: Information about how you use our website, including IP addresses, browser type, pages visited, and time spent on our site.
• Cookies and Tracking Technologies: Information collected through cookies and other tracking technologies to enhance your experience on our site and analyze website performance.

3. How We Use Your Information

We use your information to:

• Provide and improve our inspection, safety audit, and compliance services
• Communicate with you regarding inquiries, service requests, and inspection reports
• Personalize your experience on our website
• Analyze usage patterns to enhance website functionality and service delivery
• Process quotes, manage contracts, and handle billing for our services
• Comply with legal obligations and regulatory requirements
• Send you updates about our services and industry insights (with your consent)

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this Privacy Policy. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our website, conducting inspections, performing laboratory testing, and managing our business operations
• Business Partners: Subcontractors, specialized inspection agencies, and certification bodies when required for service delivery
• Legal and Regulatory Authorities: Law enforcement or other governmental authorities as required by law or to comply with regulatory requirements

5. Data Security

We implement a variety of security measures to protect your personal information, including encryption of data in transit and at rest, secure access controls, regular security audits, and employee training on data protection. Despite these efforts, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security. However, we are committed to maintaining the highest standards of data protection.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections to any inaccurate or incomplete information
• Request deletion of your personal information (subject to legal retention requirements for inspection records)
• Object to the processing of your personal information
• Withdraw consent at any time where we are relying on consent to process your personal information

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Cookies

We use cookies to:

• Understand and save your preferences for future visits
• Compile aggregate data about site traffic and site interactions
• Enhance your browsing experience and provide personalized content

You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or the content of these sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us at:

Email: info@itcindia.org
Phone: +91 93160 12883